IMPORTANT INFORMATION AND ONLINE WEBSITE AGREEMENT

IMPORTANT INFORMATION ABOUT YOUR DEBT

 INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE https://coag.gov/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. Local office address is 7200 S. Alton Way Ste 8180, Centennial, CO 80112. Phone is 303-309-3839.

COLORADO LAW PROHIBITS CREDIT BUREAUS FROM REPORTING MEDICAL DEBT OR FACTORING MEDICAL DEBT INTO A CREDIT SCORE UNLESS THE CONSUMER REPORT IS TO BE USED IN CONNECTION WITH A CREDIT TRANSACTION THAT INVOLVES, OR THAT MAY REASONABLY BE EXPECTED TO INVOLVE, A PRINCIPAL AMOUNT THAT EXCEEDS THE NATIONAL CONFORMING LOAN LIMIT VALUE FOR A ONE-UNIT PROPERTY AS DETERMINED BY THE FEDERAL HOUSING FINANCE AUTHORITY.

The District of Columbia requires that we disclose the following for District of Columbia residents:
You have the right to request all of the following concerning your debt:

  1. Documentation of the name of the original creditor as well as the name of the current creditor or owner of your debt;
  2. Your last account number with the original creditor;
  3. A copy of the signed contract, signed application, or other documents providing evidence of your liability and its terms;
  4. The date that your debt was incurred;
  5. The date of your last payment, if applicable; and
  6. An itemized accounting of the amount claimed to be owed including the amount of the principal, the amount of any interest, fees, or charges, and whether the charges were imposed by the original creditor, a debt collector, or a subsequent owner of the debt.

You may request the above information by contacting us by phone, mail or email, at the following: 1-800-215-8756, Alliance Collection Agencies, Inc. PO Box 1267, Marshfield , WI 54449 and requests@alliance-collections.com.

The Commonwealth of Massachusetts requires that we disclose the following for Massachusetts residents: You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten (10) days unless you provide written confirmation of the request postmarked or delivered within seven (7) days of such request. You may terminate this request by writing to the debt collector.

The State of Minnesota requires that we disclose the following for Minnesota residents: This collection agency is licensed by The Minnesota Department of Commerce. If you feel that your concerns have not been addressed, please contact Alliance Collection Agencies and allow us the opportunity to try to address your concerns. Or, you have the option to address any concerns with the Minnesota Attorney General’s Office, which can be reached at 651-296-3353 or 1-800-657-3787.

The State of Nevada requires that we disclose the following when collecting on medical debt. The following applies after the 60-day period following the initiation of collection of a medical debt. a) If the debtor pays or agrees to pay the debt or any portion of the debt, the payment or agreement to pay may be construed as: 1) an acknowledgement of the debt by the debtor; and 2) A waiver by the debtor of any applicable statute of limitations set forth in NRS 11.190 that otherwise precludes the collection of the debt; and b) If the debtor does not understand or has questions concerning their legal rights or obligations relating to the debt, the debtor should seek legal advice.
The State of Nevada requires that we disclose the following when collecting on medical debt.
 The following applies during the 60-day period following the initiation of collection of a medical debt. This is a notification that Alliance Collection Agencies will not take any actions to collect this debt within sixty (60) days from the initiation of collection of the debt. Alliance Collection Agencies will not report this debt to any credit reporting agency during the sixty (60) days following the initiation of collection of the debt. If you determine to make a payment on this debt during the sixty (60) days following the initiation of collection of the debt, that payment is not demanded or due. Any payments made toward the debt during this timeframe are considered voluntary and will not void the 60-day notification period described above. Any payment you make toward this debt during the sixty (60) days following the initiation of collection of the debt will not extend the statute of limitations. Any payment you make toward this debt during the sixty (60) days following the initiation of collection of the debt will not be an admission of liability for the debt by you and will not be a waiver by you of any defense to the collection of the debt. If you do not understand or have questions concerning your legal rights or obligations relating to this debt, you should seek legal advice. We will take no action to collect the debt until 60 days from the initiation of collection of the debt.

The State of New Mexico requires that we disclose the following when collecting on medical debt: We have available the creditor bill for medical services for which you owe the debt, which includes the date, amount and nature of all charges, and whether you have been verified as having health insurance. We will provide the creditor bill to you at your request.

For New York City residents only:  If you reside in New York City, please provide your language preference to us.  We communicate verbally in all languages and employ a translator service for all languages for calls with consumers.  We also provide a Spanish language option on our consumer self-service website: www.evokepay.com/alliance. You may also obtain a translation and description of commonly used debt collection terms available in multiple languages from the New York City Department of Consumer and Worker Protection website, www.nyc.gov/dca.

The State of New York requires that we disclose the following for residents of the State of New York: You may request that we provide this letter and other written communications in large print. Please call (715) 207-6966 if you want to request this letter and other written communications in large print.

The State of North Carolina requires that we disclose the following for North Carolina residents: This collection agency is licensed by the North Carolina Department of Insurance under company number 119507702.

The State of Tennessee requires that we disclose the following for Tennessee residents: This collection agency is licensed by The Collection Service Board of The Department of Commerce and Insurance.

The State of Washington requires that we disclose the following for Washington residents when collecting on medical debt: You have the right to request from us, and upon your written or oral request, we will provide to you the original account number or a redacted original account number assigned to this debt, the date of last payment on this debt, and an itemized statement for this debt, free of charge, that contains the following information:

  1. The name and address of the medical creditor
  2. The date, dates or date range of service provided
  3. The health care services that were provided
  4. The principal amount of the debt
  5. Any interest or fees
  6. The amount of any payments that have been received on the debt
  7. Any adjustments to the bill, for insurance rates or other discounts
  8. All charity care or other reductions to the amount due